Attention Agency Owners and Service Providers!
Learn How I Scaled a $20 Million Agency in Just 5 Years
It’s not about getting rich quickly, but it certainly doesn’t have to take forever.
I’ve successfully scaled my repeatable system. Discover How You Too Can Grow Your Agency.
My Amazon Guy was founded in 2018 by Steven Pope in his basement with a single LinkedIn post and a dream. Since then Steven has grown the company into a $20 million dollar agency with more than 500 recurring revenue clients and over 500 employees.
Along the way, he has had to reinvent the company multiple times to be able to keep up with the demand, and unfortunately, there has not been a roadmap on how to grow an agency this large in the Amazon space.
Growing and scaling an agency in the Amazon space is hard.
Growing an Amazon agency can be overwhelming. You have to keep up with the ever-changing Amazon algorithms while also managing a revolving door of clients. You get a new client and are excited.
Then a client emails to say they aren’t happy with the results they’re getting and wants to cancel… how do you keep up with it all? (and keep sanity with your life). Then there are staffing issues and how do you create systems that don’t require you to be involved.
Sellers have an almost infinite stream of content teaching them what to do and how to grow their businesses, but who is there to help you? (especially in this ultra competitive space)
Here’s the good news: You don’t have to figure it all out by yourself.
My Amazon Guy presents Steven Pope’s Journey: From Basement to $20 Million Agency
Founded by Steven Pope in 2018, My Amazon Guy had its beginnings in a basement, propelled by a single LinkedIn post and a visionary dream. Since those modest origins, Steven has skillfully steered the company’s growth, transforming it into a $20 million agency with over 400 recurring revenue clients and a workforce exceeding 400 employees.
Throughout this journey, he undertook multiple transformations of the company to meet the surging demand. Regrettably, there hasn’t been a clearly defined path for nurturing an agency of this scale within the Amazon landscape.
The wisdom he acquired and the strategies he devised are now accessible to aspiring individuals who share the remarkable dream of establishing their own Amazon empire.
Here's how Steven Pope did it
The Core Four of Lead Generation
This involves knowing your audience, creating a compelling offer, selecting effective communication channels, and closely monitoring results. By focusing on these four elements, businesses can refine their strategies and attract potential customers efficiently.
- Warm Outreach – How I got to $1M
- Content – How I got to $10M
- Cold Outreach – How I got to $20M
- Run Paid Ads – How I will get to $50M
Make Content
Warm Outreach
Steven published a LinkedIn post about how he got his first client. It was for $3,000 a month and happened within 48 hours of the post (April 2, 2018).
This is warm outreach because someone in Steven’s network referred a client.
Steven, now a Top Advertising Voice on LinkedIn, has over 45,000 followers and growing everyday.
Make Content
Create Daily Videos
Consistent content posting on YouTube is crucial for audience engagement and algorithmic favor, leading to increased visibility and subscriber growth. It builds a valuable content library and enhances brand credibility.
With My Amazon Guy now in its fifth year, Steven’s constant output of videos has resulted in over 1,500 educational videos on a wide range of topics about Amazon and business in general.
Make Content
Daily LinkedIn Posts
Daily LinkedIn posts paint you as a thought leader, flaunt your expertise, and build your professional brand.
Consistency breeds trust and engagement, paving the way for business growth.
Make Content
Live Q&As and Building Other Influencers Within the Agency
Steven began with hosting live Q&A by himself on YouTube, then later on tapped amazing talent within the company to create more topic-specific live programs. My Amazon Guy now has four weekly programs that people can join live.
Internal influencers can help showcase your products, sharing authentic experiences, and building trust with potential customers. Moreover, having multiple voices within your company can diversify your content and allow for a broader reach across different segments of your target audience.
Cold Outreach
Built an Outbound Sales System
- Year 1-2: Steven did all sales
- Year 3: Steven hired his father to help with inbound
- Year 4: Built outbound team hired to 12 AE/BDRs
- Year 5: Built cold call system, scaled to 30 sales members
Building an outbound sales system ensures efficiency and scalability in reaching potential leads, optimizing outreach efforts for increased sales and business growth.
Cold Outreach
PPC
PPC is where Steven is right now.
- Ran video ads on YouTube, no idea if they helped.
- Currently testing LinkedIn and Google PPC to finish the 4th quad of lead gen.
- Proof you can get to 20-million dollars and not run paid ads.
Contract Types
- Year 1-2: Started contracts with flat rate only
- Year 3: Changed to small flat rate + high revenue share
– Clients would cancel when we succeed
- Year 4+: Landed on Medium flat rate + small revenue share (1-3% revenue share depending on the size of the account)
– Fairest between both parties, improved retention
As seen in:
Constant Growth and Improvement
We built a culture focused on people and learning.
Creating 100 Jobs
It’s empowering to say we created 100 jobs. The first 100 were the hardest.
From 100 Employees to 300 in 8 months
Our growth accelerated and we had to hire a high volume quickly. We called it a BHAG – A Big Hairy Audacious Goal.
MAG School was Launched with Similar Growth
Teaching at scale and giving structure to thousands of students is dear to Steven Pope’s heart.
Never Lose a Customer
Added a TON of services, creating a large flywheel.
- Amazon full service
- PPC
- SEO
- Design
- Catalog
- Trademarks
- My Refund Guy (Made a quarter million on Amazon refunds)
- MAG School
- Project Orders
- Live Video Coaching
Give Customers What They Want
- I ignored the competition.
- Just asked customer, “What do you want?” and gave it to them.
- Only attended 5 Amazon conferences in 5 years.
Grew a strong team the right way
Over 100,000 people applied to work at MAG in two years. How did we find the right people for the company
- Used Culture Index to auto reject 63% of candidates with 5 minute survey.
- Created personality profiles for each role. Example: High drive extrovert who is impatient for Account Executive role.
- Created ever green positions and NEVER stopped hiring.
- Discovered content glut in space so decided to invest HEAVILY into interns and built out full education program.
- Launched MAG School in March of 2022. Used certificate program as part of screening process.
MAG School now has 19 courses available to help both Amazon sellers and agencies manage the ever-changing landscape of Amazon.
MAG’s Mission: To be Earth’s Most Seller-Centric Company
Our company values make our organization better. We encourage growth, proficiency, communication, and prioritize progress over perfection. And for our managers, we promote leadership, respect, accountability, and ownership in order to build a successful company, attract talent, achieve goals, and gain trust.
Core Values
Learning
Never ending acquisition of knowledge & skills.
Eagerness
To get started. Keenness. Bias for fresh action.
Tech Savvy
Type 55+ WPM, Excel guru, Google enthusiast, uses Slack threads.
Consistent Communication
Frequently convey info with clarity, accuracy, and purpose to all parties.
Traction
Make MAG's vision a reality, everyday.
Manager Values
Multiply Yourself
Replace yourself to scale MAG. 1+1=3.
Soft on the People
Treat employees with respect and sincerity.
Tough on the Issues
Accountability of those you manage. Holding to metrics.
Extreme Ownership
Seizes accountability. Prioritizes then executes. Maintains discipline to create a simple but often difficult plan of action in motion at all times.
Radical Candor
Feedback Faster. Telling direct reports where they stand every single day. Tell it like it is.
Scoring System
Scoring System
- (+) - Exhibits the core value most of the time
- (+/-) - Sometimes exhibits the core value and sometimes doesn't
- (-) - Doesn't exhibit the core value most of the time
MAG Bar (5 Core Values)
Minimum score of (3+) and (2 +/-). A score of (-) on any of the 5 core values is an automatic failure.
PS: Things I tried that did NOT work to gain clients or generate revenue (for me)
- Hiring PR agency (got 100 interviews in 60 days)
- Buying another agency
- Creating partnerships with other agencies
- Affiliates
- Attending conferences
- Sponsoring other podcasts
- Taking sponsors for my podcast
- Expanding to Facebook/Google services (staying niche to Amazon is a super power for us)
- PPC for the agency (My 2023 Q4 goal to crack)
Why Are We Offering My Agency Guy to Agencies?
Agencies, freelancers, and service providers frequently approach Steven seeking assistance in scaling their businesses.
Due to this demand, Steven has recognized that while there is an abundance of content available for Amazon sellers, there is a gap in programs designed to address the unique challenges faced by agency owners.
In response to this need, My Amazon Guy has introduced the My Agency Guy Growth Programs, aimed at helping agency owners elevate their businesses to new heights.
“I run an Education company that happens to be an Agency” – Steven Pope
How to grow an Agency?
Growth for an agency involves many factors and presents numerous challenges. Here’s a clip that showcases what agency owners were interested in learning from Steven during his live Q&A about My Agency Guy.
Mina Elias ($0 to $4M)
Hear from fellow Amazon expert and industry influencer Mina Elias as he talks about how he scaled up big time.
Ready to get started?
You’ll be guided by 5 years of wide experience in Amazon, organized in programs to help you scale your agency.
You will learn proven systems to build and scale your Amazon focused agency. Backed up by My Amazon Guy’s $20 million revenue and experience generating over $800 million in sales generated on Amazon for clients.
Scaling an agency is hard, but we will show you the way.
“Your posts on YouTube and LinkedIn have been immensely helpful! From quick tips to longer tutorials, my business wouldn’t be where it is without you. So… thanks!” – Derek McEwen
“Your live session of agency building was amazing. Special thanks for all the videos and courses you’ve built to help my agency grow.” – Muhammad Athar
Additional Resources: Best Business Books I Used to Grow MAG
The Road Less Stupid
Keith J. Cunningham
Top Business Books that Have Helped Me in 2024 (So Far)
Elon Musk
Walter Isaacson
Never enough
by Andrew Wilkinson
Be Obsessed or Be Average
by Grant Cardone
Skin in the Game
Nassim Nicholas Taleb
Top 5 Business Books that Have Helped Me in 2023
Your Next Five Moves
Patrick Bet-David
Radical Candor
Kim Scott
Leading with Questions
Michael Marquardt
Your Next Five Moves
Patrick Bet-David
Top 5 Business Books that Have Helped Me in 2022
Extreme Ownership
Jocko Willink & Leif BabinLeif Babin
Good to Great
Jim Collins
The Infinite Game
Simon Sinek
Simple Numbers
Greg Crabtree
Scaling Up
Verne Harnish
Top 5 Business Books that Have Helped Me in 2021
Traction
Gino Wickman
Rocket Fuel
Gino Wickman & Mark C. Winters
Who Not How
Dan Sullivan with Dr. Benjamin Hardy
Who
Geoff Smart and Randy Street
Principles
Ray Dalio
Top Books that Helped Me in Life:
The book I Published
Amazon Selling Tips
Steven Pope
I listen to 2-3 audiobooks a week and I use SHOKZ while jogging to lose weight.